Terms & Conditions

Delivery

Orders are packed and dispatched within 3-5 business days after payment is received.

All prices include packaging and DHL delivery within South Africa.

International buyers situated anywhere outside of South Africa is required to contact us directly for any orders. This will enable us to provide our affordable international shipping rates to send your order and to obtain the necessary permits and health certificates needed to send your product/s. Our international shipping rates exclude any import duty taxes or other clearance costs payable to your local authorities for importing our products. 

Returns 

Returns are allowed within 7 days after delivery, only if the product delivered is not the same as described upon ordering, or if any damages or loss occurred as a result of transport. 

In the above mentioned situation we will arrange that the product is returned to us at our own cost and we will only transfer any funds back to you upon receiving the returned goods.

A full refund is also offered if goods are not delivered within 30 days from ordering.